Although there are some applications that require purchasing specific hardware, in general, you would not buy a new computer to run one specific software program. You should no sooner design and build your network around one specific software application. Some vendors might counter that in the case of your business-line, mission-critical applications, such as a PMS/EMR, your hardware and your network should follow your software purchase. Our response is that you must, of course, meet your vendor’s minimum specifications, but be very leery of solutions that stray from plain vanilla hardware and network specs.
With today’s technology, there is very little reason to invest in “specialized” network solutions. Furthermore, while today you probably cannot think of using your network beyond the scope of a PMS/EMR, you may be looking to leverage your network for other purposes in a matter of months let alone years. Do not paint yourself into a corner when configuring your network. When you decide to purchase an EMR, accept the fact that you are making an investment in a network (or increasing an investment if you already have one). In most cases, the quality of your network will have far more to do with the success of your EMR implementation than the vendor you select. Furthermore, with a solid network in place, you will have far more ability and control to replace one vendor with another should the need arise. While clearly not your upfront intention, plan accordingly and take control of your own fate. We have seen far too many instances of practices who “locked” themselves into a bad vendor relationship.
Regardless of whether you build your network yourself or outsource the task to a trustworthy, certified network integrator (highly encouraged for 99% of physician practices), familiarize yourself with the key issues. Even if you do not plan to manage your own network, understanding the key issues will vastly improve your EMR vendor selection as well as make you a better overall practice manager, owner or partner.